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Worry-Free Maintenance Plan

An instrument is an investment in your student’s music education. Protect your investment with our Worry-Free Maintenance Plan. Accidents happen, and repairs can be costly - this plan keeps your instrument in top condition without surprise expenses.

What the Worry-Free Maintenance Plan Covers:

General Benefits

  • Free loaner instrument: Keep playing! Schmitt Music is pleased to offer free loaner instruments while yours is being repaired.
  • Cleaning: Chemical cleaning is completed “as needed” or by the recommendation of one of our repair technicians.

Instruments Covered

Violin, Viola, Cello, Bass

  • String replacements
  • Body, pegs, fine tuners, tailpiece, chin rest, bow (including bow hair)
  • Body separations and open seams

Flute, Clarinet, Oboe, Saxophone

  • Keys, pads, corks, mouthpiece or headjoint, body and case
  • Adjustments, bent or broken parts, chips, cracks
  • Dents, if instrument playability is impaired
  • Cleaning for instrument playability

Trombone

  • Slide, slide latch, water key, mouthpiece and case
  • Corks, slide problems, replacement as needed and stuck mouthpieces
  • Cleaning if needed for instrument playability

Trumpet, Baritone, Tuba

  • Valves, slides, springs, corks, mouthpiece and case
  • Adjustments, sticking or bent valves and stuck mouthpieces
  • Dents, if instrument playability is impaired
  • Cleaning for instrument playability

Percussion, Snare & Bell Kit, Marimba, Xylophone

  • Split drum heads, stripped lugs, shells and case
  • Keyboard frames, pins, bars, cord, resonators and case

Total Instrument Replacement

If your instrument is stolen, damaged/destroyed in a house or car fire, Schmitt Music will replace it with a comparable instrument at no additional charge.

Conditions:

  • You must have the maintenance plan on your instrument and your account must be current at the time of the incident.
  • You must provide a police or fire department report to receive a replacement instrument.
  • The replacement may be a different brand or model.


Frequently Asked Questions

How much does the Maintenance Plan cost?

  • $7.49 per month for all student band and orchestra instruments or $72 for the year.
  • Available for step-up instruments for $9.99 per month or $99 for the year.*

*Yearly maintenance plans do not renew automatically.

How often should I bring my instrument in for service?

We recommend bringing in your instrument for service once or twice a year. Regular maintenance helps ensure that the instrument will be in tip-top shape for your student.

I didn’t get my instrument from Schmitt Music, can I still put it on the Maintenance Plan?

Yes, if it is a reputable brand we can place it on the Maintenance Plan after it is serviced by one of our experienced instrument repair technicians and brought to our Maintenance Plan standards. Please reach out to our repairs centers in any of our store locations to learn if your instrument qualifies.

What does the plan exclude?

The Worry-Free Maintenance Plan excludes:

  • Coverage on instruments other than the one listed on your contract.
  • Repairs needed due to malicious damage or destruction.
  • Repairs needed due to damage caused by unskilled/unqualified persons attempting repair.
  • Reimbursement for service or parts obtained from sources other than Schmitt Music and our affiliates.
  • Replacement of reeds, oils, creams, sticks, mallets, or rosin.
  • Finish restoration.
  • Instrument cosmetics.
  • Instrument cases that were purchased separately or were not part of the original outfit upon receiving the instrument.