Shipping policy
Fast, Free Shipping on Orders $99 and Over
Shop our full line of instruments, accessories, music books, and more. Orders over $99 of qualifying products ship for free to your home anywhere in the lower 48 states!
For the contiguous 48 US states, we offer two flat-rate shipping methods – Standard at $7.99 and Expedited at $19.99.
Alaska, Hawaii & Puerto Rico have a flat-rate standard shipping at $14.99.
Order Processes
Accessories and print music will ship via USPS, while larger orders will ship via USPS, UPS, or FedEx. Tracking numbers will be provided for all shipments. We require a signature upon delivery for all shipments that include instruments or orders over $500. If you have any special shipping requests, please leave them in the order comments and we will do our best to accommodate.
Most orders ship within 1-2 business days; select instrument and mouthpiece product processing times may vary. Schmitt Music is not able to guarantee any delivery dates or times. After fulfillment, delivery carriers will calculate transit times one day after the order has left our facility. Please note our online order operations are closed on weekends.
When you get an instrument from Schmitt Music you can be confident it will arrive in perfect playing condition. Instrument orders undergo professional inspection and adjustment prior to being shipped; because of this instrument orders will ship within five business days based on availability.
Local School Delivery Method
With many school districts in Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, and Nebraska, our educational representatives can deliver orders right to students on their next visit to those schools. Expect delivery within 1-2 weeks; times may vary due to school schedules, breaks, and weather conditions.
International Shipping
We offer free shipping to the contiguous United States. Free shipping is not offered to Alaska, Hawaii, or international addresses and can vary depending on location. Please CONTACT US for international shipping quotes.
Backorders & Out of Stock
In the event an item you order is backordered or out of stock, you will be contacted within three business days with an update on your order. We provide estimated delivery dates for most backordered products, depending on the manufacturer or distributor. If we are unable to obtain a delivery date, we will notify and cancel your order, and process a refund.
Weather Delays
Extreme weather may affect shipping times. Wooden instruments or products, rosins, oils, gels, greases, and other liquids will not ship during extreme cold to ensure your purchase is not damaged. Schmitt Music will contact you to communicate shipping dates if items need to be delayed due to weather.
Discounts
We are happy to offer 10% off on accessories and print discounts for military and Schmitt-partnered music educators* when shopping at Schmitt Music. *Educators that teach lessons at any of our store locations qualify. Tax Exempt can be applied for school educators online during account setup. Both military and educators will need to reach out to the e-commerce team at onlineorders@schmittmusic.com prior to checking out to receive these discounts & benefits. Education product pricing and bids can only be applied through communications with the Schmitt Director Center. Other store-specific discounts cannot be applied online at this time. Discounts cannot be combined with other promotions or sales.